Privacy Policy

Privacy Policy

Effective Date: 12/24/2024

BillingTrac.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services ("Services"). By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us:

• Account Information: When you register for an account, we collect your name, email address, company name, phone number, and other relevant details.
• Payment Information: If you purchase a subion, we collect payment details such as credit card information, billing address, and payment gateway transaction details.
• Support Requests: If you contact us for support, we may collect details about your inquiry, including attachments or screenshots.

1.2 Information We Collect Automatically:

• Usage Data: Information about how you interact with our Services, including IP address, browser type, device type, operating system, and pages viewed.
• Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to enhance your experience and collect data about how you use our Services.

1.3 Information from Third Parties:

We may receive information about you from third-party payment gateways, analytics providers, or integration partners to facilitate our Services.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services.
• Process transactions and send invoices or billing statements.
• Communicate with you about your account, updates, and promotional offers.
• Personalize your experience by remembering your preferences.
• Monitor and analyze usage trends to improve performance and functionality.
• Detect and prevent fraud, unauthorized activities, or violations of our Terms and Conditions.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

3.1 Service Providers:

Third-party vendors and service providers that assist us in providing our Services, such as payment processors, cloud storage providers, and analytics tools.

3.2 Legal Obligations:

We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of BillingTrac, our users, or others.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request the deletion of your data by contacting us at [email protected]

5. Your Rights and Choices

5.1 Access and Update:

You can access and update your account information by logging into your account.

5.2 Data Deletion:

You may request the deletion of your personal information, subject to legal and contractual obligations.

5.3 Opt-Out:

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in the email or contacting us directly.

5.4 Cookies:

You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our Services.

6. Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take precautions to protect your account credentials.

7. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. International Users

If you access our Services from outside USA, your information may be transferred to, stored, and processed in a jurisdiction with different data protection laws. By using our Services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated. Your continued use of our Services constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Address: 9250 Reseda Blvd. Unit 10065 Northridge, CA 91324